Frequently Asked Questions
Do I have to sign a lease or agreement?
Yes, you are required to sign a Residency Agreement. This agreement, which is on a month-to-month basis, outlines the accommodation and service package you have chosen.
How much is my deposit and is it refundable?
We require a $500 deposit, which is fully-refundable. This deposit reserves a place on our waiting list for when you are ready to move into your suite and is then applied to your first month’s rent.
Am I required to pay last month’s rent in advance?
No, however, you will be required to give 30-days written notice prior to vacating your suite.
Will my rent increase?
Rental rates are reviewed on an annual basis, with any necessary increases reflecting market conditions.
Can I decorate my suite?
Your Tiffany Village suite is your home. Our residents decorate their suites with their personal furnishings. Suites come equipped with window shades and major appliances. Prior to your arrival, the suite is freshly painted and professionally cleaned.
Am I responsible for the maintenance of my suite?
We are here to be of service to you. Our maintenance staff will take care of repairs and the maintenance of appliances and fixtures installed by the owner/operator.
Can I control the temperature in my suite?
Yes, all suites are equipped with individually controlled heating and cooling systems.
If I have a health incident, can you look after me?
Tiffany Village has Registered Nurses and Licensed Practical Nurses on staff to take care of you. Our assisted living care program is available to ensure you receive the care you require.
Can I cook in my suite?
Yes. All of our suites feature kitchen facilities. Our one and two bedroom suites offer full kitchens, while our studio suites have kitchenettes.
Can my meal be delivered to my suite?
Yes, we offer in-suite meal delivery should you prefer to enjoy your meal(s) in your suite. We offer meal delivery service to your suite at a nominal fee with choice of per meal, daily meals, or monthly meal delivery service.
Do you have on-site dining services?
Our elegant, full-service dining room is available to all residents through either meal plan or a la carte services. We offer a variety of wines, for purchase, to accompany your meals. Guests are welcome to join you in our dining room, all you need is an advanced reservation. For your convenience, guest dining costs can be added to your monthly invoice or your guest may pay for his/her meal upon departure. In addition, Café Tiffany is open 24-hours daily offering complimentary tea, coffee, juices and homemade snacks.
Can my diet restrictions be accommodated?
Yes, we thoroughly assess all new residents to ensure meal selections are nutritionally balanced. We also have a registered dietitian on consult. All allergy and dietary restrictions can be accommodated in any meal plan
Will I be required to change physicians or my pharmacy?
Residents on our independent living floors, who administer their own medication, can remain with their physician and pharmacy of choice. Should our independent living residents desire assistance with medication management, we require use of in-house physician and pharmacy services to ensure quality and continuity of care. Our assisted living program provides in-house physician and pharmacy services. This ensures convenient and safe care delivery.
Can I have overnight guests and where would they stay?
Yes, you are welcome to have overnight guests in your suite for short-term stays. We also have guest suites available for a nominal fee. Guests are also welcome to join you in our dining room, all you need is an advanced reservation. For your convenience, guest dining costs can be added to your monthly invoice or your guest may pay for his/her meal upon departure.
Do you offer recreational or social events? Who can participate?
We have experienced Social Wellness Manager and Recreational Coordinators on staff who works with our residents to design and deliver recreational programs tailored to residents’ interests and needs. We invite our residents and their guests to participate in the various activities offered. We also offer scheduled shopping outings and other off-site activities for those who are interested.
What other services/amenities are available on-site?
There are a variety of services/amenities available to our residents. These include a hair salon, aqua therapy room, movie theatre, chapel, multi-purpose room, greenhouse, fitness room, games room, library, foot care services and personalized laundry services. In addition, we have physiotherapy, advanced foot care and dietary consulting services available.
Is the building smoke free?
Yes, Tiffany Village is a smoke-free environment.
What security measures do your building have in place?
Our facility is a safe and secure environment with state-of-the-art emergency and fire systems in every suite. All exits, as well as the parking garage, are monitored with security cameras. Entrance to the building can only be gained by key-fob access or through check-in with the on-site concierge. As well, each suite is equipped with our Nurse call system, an emergency response system which may be activated at any time by simply pushing a button. All calls are answered internally in a timely manner by our trained staff.
Is parking available?
Yes, complimentary parking is available for residents and their guests. We also offer underground parking for a nominal fee.